Website Terms and Conditions
These website terms and conditions explain how you can use Steady Pulse Designs and our services. Please read them carefully. By using our website or services, you agree to the terms below.
Scope of Services in These Website Terms and Conditions
As part of our ongoing support and maintenance services, Steady Pulse Designs Ltd provides the following:
🔧 Ongoing Website Support & Maintenance
We regularly update your website content based on your requests.
We also monitor your site’s performance, including speed, uptime, and user experience.
🛡️ Security Monitoring & Protection
We actively check for threats like spam, bots, or hacking attempts.
In addition, we keep your site protected with regular security updates and tools.
🌐 Domain Management
We manage and renew your domain to keep it active and secure.
If needed, we also update your DNS settings to stay in line with current technology.
💾 Backup & Recovery
We back up your website and database regularly and store them safely.
Therefore, if anything goes wrong, we can quickly restore your site using those backups.
🚀 Performance Optimisation
We make your site faster by compressing images and cleaning up code.
For example, we remove unused scripts and reduce load times.
In addition, we use SEO best practices to help your site show up on search engines.
📞 Technical Support
We’re available during business hours by email, phone, or through our support portal.
Urgent technical issues are handled as a top priority.
🔧 Software & Plugin Updates
We update your themes, plugins, and core software regularly.
Also, we test important updates in a staging version of your site to avoid problems.
📊 Analytics & Reporting
We send regular reports on your website traffic and user activity.
Based on this, we suggest improvements to help you grow your online presence.
💳 Payment Terms
Monthly service fees are due on the 1st of each month.
You must pay within 7 days.
However, late payments will result in a €10 fee and may temporarily pause your services.
❌ Ending the Agreement
Either you or we can end this agreement with 30 days’ written notice.
That’s why, any unpaid fees must be paid within 7 days of cancellation.
After cancellation, we may stop providing services and access.
🔐 Confidentiality
We treat your data as strictly confidential. We won’t share your information unless you give us permission in writing.
🤝 Client Responsibilities
Content Provision: You’re responsible for sending us all needed content (like text, images, or videos).
Access Credentials: You must give us accurate login details for tools like hosting, domains, or third-party services.
In addition, please keep those details up to date.
📁 Data Protection and GDPR Compliance
Data Handling: We follow all relevant data protection laws, including GDPR.
Personal Data: We protect your personal information using security tools and practices.
Privacy Policy: We help you keep your privacy policy up to date when laws change.
➡️ For more info, visit the official EU GDPR website.
⚖️ Intellectual Property Rights
You own all the content and materials you provide. We don’t claim any ownership of your work.
📘 Documentation and Training
We give you helpful guides and documentation for managing your website.
We also offer short training sessions on content editing, features, and basic troubleshooting.
🧩 Version Control and Change Log
If a new update causes issues, we’ll go back to a working version of your site.
As a result, your site stays stable and online.
🔄 Changes to These Website Terms and Conditions
We may change these terms at any time by updating this page.
Therefore, we recommend checking back occasionally.
By continuing to use our services, you agree to any new terms we publish here.
📩 Contact Information
If you have questions about these website terms and conditions, please reach out:
📧 info@steadypulsedesigns.com